Mark Cross Reviews
Mark Cross Customer Reviews (12)
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About Markcross.com Payment Method?
The website Markcross.com offers a payment plan where customers can choose between four interest-free installments every two weeks or monthly payments. This flexibility allows customers to tailor their payment schedule according to their convenience. It's also important to note that any unpaid fees may be charged to the provided payment method. For further inquiries, customers are encouraged to contact the customer service at customerservice@markcross.com.
About Markcross.com Prices and Cost?
The Grace Box from Mark Cross is priced at $2,350. This signature style has been a part of the Mark Cross collection since the 1950s. The structured square shape was inspired by an overnight case created by the brand for Grace Kelly in the film "Rear Window". The iconic push-lock closure originates from Mark Cross trunks in the late 1800s. Now reimagined in black embossed calfskin leather, the Grace Box offers versatility via both a top handle and shoulder strap. Personalized orders are not eligible for returns or exchanges. Every personalized order will be hand-painted by expert artisans, resulting in a one-of-a-kind finish that may vary slightly from the image. Please anticipate an additional 3 weeks for personalization orders to be shipped. Prior to adding items to the shopping cart, kindly verify the accuracy of the entered text. For any inquiries, please reach out to customerservice@markcross.com. The Grace Box fits a passport, iPhone Pro, keys, wallet, and eyewear..
Markcross.com Return Policy?
Markcross.com has a returns policy that is designed to provide flexibility and a seamless online shopping experience, with an emphasis on hassle-free returns. It's important to note that excessive returns violating their terms and conditions may be flagged, and at their discretion, this could lead to the closure of your Mark Cross account or the refusal of future orders. Returns are subject to their 30-Day Return Policy, which is incorporated by reference into their Terms.
As for the shipping policy, it appears that the website does not provide explicit information on this topic. However, if you have any questions about your order or their shipping & return policies, you can contact their Customer Service team. They will respond to all emails within 48-72 hours, Monday to Friday (10 am-5pm EST) excluding holidays. The email address is customerservice@markcross.com.
Please note that these details are based on the information available on the website and may be subject to change. It is always a good idea to check the website for the most up-to-date information.
About Markcross.com Popular Products and Services?
One of the popular products on Markcross.com is the Frame Crossbody. This product is small, soft, and versatile, designed to fit just the essentials. It is made from smooth nappa leather in deep Honey, offering a sleek take on the perfect evening bag. The leather-wrapped frame brings a fresh update to a historic Mark Cross detail. The Frame Crossbody is priced at $1,050. It is available in Nappa Honey, Nappa Black, and Nappa MC Red. The product code is W448445P-HNY. The dimensions are Length: 17.78 cm / 7", Height: 19.05 cm / 7.5", Width: 5.08 cm / 2", and Strap drop: 54 cm / 21.3". It is made in Italy from 100% nappa calfskin leather with palladium plated brass hardware and features a signature red nappa leather lining. It can be carried on the shoulder or crossbody and has one interior slip pocket. The logo-engraved closure is a unique feature. Mark Cross also offers repair services for products that surpass the two-year warranty period. While not all repairs may be possible, every effort is made to accommodate requests. Please note that repair services may incur charges. Mark Cross also has a flagship boutique in New York City..
What is the history of Mark Cross?
Mark Cross is an American luxury leather goods brand. The company was founded in 1845 and initially started as a bridle, harness, and saddle maker before shifting to luxury leather goods. Mark Cross opened its doors in Boston in 1845, eventually moving its headquarters to New York. Soon after, an employee named Patrick Murphy purchased Mark Cross and expanded the product offering to luxury leather goods. The company went through a succession of different ownership until it was shut down in the late 1990s. It was relaunched in 2011, manufacturing its products in the same Italian factories as the company did over 40 years earlier..
What other products does Mark Cross offer?
Mark Cross is a luxury brand that offers a variety of products. The main product line includes handbags with different styles such as clutch bags, shoulder bags, box bags, and totes. They also offer a personalization service for a selection of leather goods. In addition to women's products, Mark Cross also has a collection for men. The brand is known for its commitment to the finest materials and craftsmanship. If you need more specific information about a particular product, feel free to ask.
How do I contact customer service at Markcross.com?
To contact the customer service at Markcross.com, send an email to customerservice@markcross.com. The customer service team responds to all emails within 48-72 hours, from Monday to Friday (10 am-5pm EST), excluding holidays. For press inquiries, send an email to press@markcross.com. For wholesale inquiries, send an email to wholesale@markcross.com.